Frequently Asked Questions

Clear, practical guidance for choosing and using your Still & Surge setup. Always follow the instructions supplied with your product. If you are pregnant, have a medical condition or take medication that affects circulation or temperature regulation, seek clinical advice before using heat or cold exposure.

Should I choose an ice bath or an infrared sauna?

Choose cold when you want an alert, energising ritual and infrared warmth when you want a calmer transition out of the day. Your preference, space and health circumstances should guide the decision; some customers build confidence with one practice before adding the other.

How should a beginner start cold-water immersion?

Begin with cool rather than extreme water, keep the first sessions brief and increase exposure gradually only when it feels manageable. Keep your breathing controlled and leave the water if you feel dizzy, numb, unwell or unable to settle your breath.

How should a beginner use an infrared sauna?

Follow the instructions supplied with your sauna, begin at a lower temperature for a shorter session, hydrate and allow the cabin to preheat as directed. Stop the session if you feel dizzy or unwell, and allow your body to cool naturally afterwards.

How often should I use my ice bath or sauna?

Consistency matters more than intensity. Start with occasional, manageable sessions and adjust only after you understand how your body responds. Your training, sleep, health and previous heat or cold experience should shape your routine.

Do I need a chiller for an ice bath?

A chiller is not essential for every routine, but it can make water temperature more consistent and reduce reliance on bags of ice. Check the bath and chiller specifications for connector size, water volume and flow compatibility before connecting them.

Where can I install home recovery equipment?

Choose a level, stable and well-ventilated position with the clearances, drainage and electrical supply required by the manufacturer. Confirm access dimensions and floor loading before installing larger baths, chillers or sauna cabins.

How do I keep ice-bath water fresh?

Start with clean water, cover the bath between sessions and follow the cleaning and water-treatment instructions supplied with the bath and filtration equipment. Showering first and checking filters regularly can help make routine care easier.

Can I use heat and cold in the same routine?

Some people alternate heat and cold, but doing so adds physiological stress. Build confidence with each practice separately, allow time to recover, stay hydrated and seek clinical advice first if you have a medical condition or are pregnant.

What should I check before ordering?

Measure the route into your chosen space as well as the final installation area. Review product dimensions, power requirements, drainage, ventilation, assembly and compatibility information on the individual product page before purchasing.