Speak with Still & Surge
Let’s make the practical side feel simple.
Tell us which sauna you are considering, where it will live and anything that may affect access. We will help you clarify the next step before you commit.
- Product fit
- Room and access
- Power requirements
- Delivery planning
Before you order
A smoother route from shortlist to delivery.
A few practical details help us give you more useful guidance and reduce avoidable surprises with a larger sauna.
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01
Tell us what you are considering
Share the model, capacity or the kind of experience you want at home.
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02
Show us where it will live
Tell us about the room, postcode and the access route into the final position.
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03
We clarify the practical route
We will help identify the product, delivery and installation details to confirm next.
Product, delivery or aftercare
How can we help?
Share what you know so far. If you are still comparing options, that is completely fine.
The product
The sauna name, size or capacity you are considering.
The intended location
Room dimensions, floor type, ventilation and whether the space is indoors or covered.
The access route
Doorways, steps, stairs, tight turns and distance from the delivery point.
The electrical plan
Any known socket or supply details. A qualified electrician should confirm final requirements.
Large and made-to-order saunas can have longer lead times. We will help you understand what to confirm for your chosen model. Please also review our Shipping Policy.